We offer the following services. Read below for more details:
Grooming can be stressful for a pet. Therefore, Wags to Whiskers strives to provide the relaxing experience your pet deserves. The limited number of appointments scheduled during a day allows for individualized attention for your pets. Wags to Whiskers offers an environment where we can focus on your pet’s well-being, comfort, safety and health at all times. Please call for a price estimate and to schedule an appointment. Pricing is breed specific and based on your needs.
FULL SERVICE GROOMING:
Wags to Whiskers will quote a VIP grooming price* which for each quote will include EVERYTHING**! Call 815-436-5957 for a quote.
Deep cleaning, dirt busting bath, towel and hand blow drying, a full brush out, nail trim and filing, ear plucking/cleaning. All of our dogs will be provided with the best shampoo that we think your dog may need! Hypo-allergenic (fragrance free) shampoo all the way to upgraded specialty shampoos as needed. All dogs will receive our ultra deep conditioning treatment, teeth brushing, face/muzzle foaming wash, PAWdicure (paw pad trim, pad balm) plus bows or a bandanna as well as a deodorizing spritz. If your dog requires a haircut this is also included in our quotes.
*All grooms will include 15 minutes of basic dematting as needed. Excessive matting will incur additional dematting charges and/or require the need for a complete, shorter hair cut (coat-condition dependent) and will be discussed at your appointment time.
*Please note that once an appointment is scheduled for you this is YOUR time-slot. We will confirm your appointment to the number given upon booking 48 hours in advance of your appointment. If there is no answer, we will leave a voice message. Wags to Whiskers can generally book out a week or two in advance and we will always have a waiting list. IF FOR ANY REASON you need to cancel or reschedule, please contact us ASAP at 815-436-5957. Cancelling with less than 24 hours notice may likely incur a 50% cancellation fee to reschedule your grooming with our grooming staff. We understand that sometimes there are occurrences in life that none of us can control. We respectfully request courtesy by canceling verbally with us and informing us as soon as you can if you cannot make your appointment time. We truly appreciate your business.
Reduce shedding by 60-80% Also included is the Fresh Dog Package …………………………………… $10-$20.00 extra depending on the dog. Includes the upgraded Shed-Less Shampoo and Conditioner plus a hand brush out with the Shed-Less tool. Call 815-436-5957 for a quote. *
15-20 minute brush-out appointments between $10-25 depending on the dog. Let us do the brushing maintenance in-between your full service grooming appointments for you. Do you have a ‘Doodle, Poodle, ShihTzu, etc. that requires a lot of brushing to keep their coat looking great? Do you have a Lab, Golden or Husky that just has a lot of hair? Give us a call to make an appointment to have us quickly brush out your dog while you wait. Call 815-436-5957 to book your brush out or full service grooming appointment.
Minor dematting may be included in the brush out. Excessive dematting (where discomfort to the dog could result) will not be included. If the dog is excessively matted, an appointment for full service grooming may be required. All dogs must be relatively clean. If the dog has excessive odor, dirt, undercoat or dander, an appointment for full service grooming may be required. All brush-out only appointments are at the discretion of the groomer.
We do nail trims and nail filing, pad trims, paw trims, face trims, sanitary trims all on a Walk-In basis. Please Call 815-436-5957 for more information.
WAGS TO WHISKERS REFERRAL PROGRAM:
Save $5.00 for you and give $5.00 to your friend for each referral!
$5.00 Referral Bonus will be applied once your referral completes their grooming appointment. Referral must complete their appointment within 30 days of the referral. No referral discounts will be applied until the referral completes their appointment. Referral must reference the referrers’ name at time of booking in order to receive discount and for your discount to be reserved.
Call 815-436-5957 for more information. No limit on referrals. Only one referral discount may be applied for each dog being groomed. Referrals apply ONLY to new customers and dogs never groomed by our groomers before the referral.
Wags to Whiskers does not SHAVE dogs like Akitas, Labradors, Dalmatians, Bernese Mountain Dogs, Chows, Keeshond, Goldens, Huskies, Collies, Poms, German Shepherds, etc. unless they are severely matted beyond salvageable. These dogs and their coats are their protection from the elements, heat and cold, and shaving will damage their coats, likely permanently. We will do light trim on the feet, feathers and sanitary areas if needed, but we will not shave or take clippers to the bodies of these dogs. If your dog is shedding excessively, we suggest considering the Shed-Less treatment instead. Please see above. Thank you for understanding. Please call for confirmation and with any questions. 815-436-5957
DIFFICULT DOG POLICY:
Any dog that is excessively difficult to groom (from biting to jumping) is at the discretion of the groomer to complete. If injury of any personnel may result, your dog will be sent home and you will be charged for what we were able to complete. If your dog requires assisted grooming (up to 2 employees), you may be charged a *difficult dog* fee if we can complete the groom. These charges will be discussed at the time of your appointment and may range from $25.00 to $75.00 added on to your grooming price depending on the dog and the needs of the dog. If you are aware that your dog is difficult for grooming we may refer you for veterinary grooming. Thank you in advance for understanding.
We will arrange for pick up and drop off services through independent pet sitting services. Call for a referral for your area.
As a courtesy to our groomers, please allow at least 24 hours for all cancellations or reschedules. Please arrive to your appointment on time so that we can stay on schedule for the day.
Late notice cancellations or no-shows may incur a 50% rescheduling fee. Multiple late notice cancellations or no-shows may disqualify you from future grooming appointments.
**Please do not schedule your pet for grooming within 24 hours (before or after) any vaccinations. Your dog is only required to have rabies vaccination once every 3 years. This is the ONLY vaccination required by law. And we suggest Titers for Parvo and Distemper. Also the 3 years rabies vaccination is the same dosage of vaccination as the 1 year vaccination – it is not a stronger vaccination. The 1 year is certified for 1 year, the 3 year is certified for 3 years – and is the exact same vaccination. Some vets charge more for the 3 year – look around and find one who doesn’t charge more and get the 3 year vaccination – this is your right as a pet owner!